Management Policy

Aware of the importance of the organization's effectiveness and efficiency for the prestige, competitiveness, and sustainable development of AMG in providing industrial, domestic, and urban hygiene and cleaning services, and of the impact its activity has on society and the environment, the Administration emphasizes that this is a challenge that involves all Employees, Suppliers, and Clients, making it essential that:

Clients are welcomed and supported with closeness and a human touch, actively listening to them, providing them with services that meet their needs and comply with applicable legislation.
There is a constant concern to identify and meet the requirements and expectations of our Clients and stakeholders.
Employees are enthusiastically supported to ensure their full integration and competence, promoting their appreciation and development. Employees should be provided with safe working conditions, as well as ongoing training, in order to promote the continuous improvement of their job performance, contributing to the reduction of errors and increased productivity.
Employees should be consulted and participate in the development, planning, implementation, performance evaluation, and improvement actions of the occupational health and safety management system and environmental management system.
Employees and other stakeholders should be made aware of the importance of controlling significant environmental aspects and preventing pollution, so that all legal and regulatory requirements applicable to products, services, and activities are met.
The organization actively and continuously contributes to sustainable development and environmental preservation, prioritizing the application of non-polluting techniques, environmental monitoring, and the rational use of available resources.
The organization, employees, and stakeholders invest in and support development and innovation, contributing to a more competitive organization.
Suppliers are considered in order to create and develop partnerships and cooperative relationships that allow for the achievement of mutually defined objectives.
The organization is actively and materially committed to complying with the implemented Integrated Management System (IMS), with the requirements of ISO 9001:2015, ISO 14001:2015 and ISO 45001:2019 standards, and promotes the continuous improvement of the IMS itself.
Ethical behavior, respect for human rights, and respect for fundamental workers' rights should be promoted among employees.
Reliable services should be provided that guarantee the safety of stakeholders and society in general.

Practices aimed at preventing corruption should be implemented. The Administration and top management should lead and commit to fully complying, under all circumstances, with the general principles of this Management Policy.

Porto, July 4, 2022